OpenSpan Sees Best-Ever Quarterly Results, Achieves Record Revenue in 2011

Atlanta, GA (PRWEB) January 24, 2012

OpenSpan, Inc., a provider of innovative user process analytics, optimization and automation solutions, today announced record-setting revenue and net income for the fourth quarter of 2011, resulting in a record revenue year. The company sold 47 percent more user licenses in 2011 compared to 2010. New customers included several Global 500 companies in financial services, telecommunications, insurance, healthcare and other industries. Organizations in 16 countries turned to OpenSpan in their efforts to increase efficiency and improve operations.

The company?s success is attributed to increased adoption of its user process improvement technology in both customer-facing and back-office scenarios where time-to-solution and return on investment are paramount. New customer engagements were also accelerated by the introduction of Desktop Analytics, an automated user process monitoring and operational performance measurement solution.

Economic pressures are prompting organizations to look for new ways to discover opportunities for improving efficiency by measuring user activity, then simplifying or automating those processes within their existing infrastructure, according to OpenSpan CEO Eric Musser.

?Despite difficult economic conditions worldwide, OpenSpan enjoyed a successful 2011 as call centers and back-office operations looked for ways to improve user processes quickly and cost-effectively,? Musser said. ?We saw an increasing emphasis on project payback, with companies looking for solutions with in-year ROI. The more companies are focused on achieving demonstrable results quickly, the more successful we are. We?re pleased to enter 2012 with a healthy pipeline and growing interest in our solutions.?

OpenSpan also released initial results of implementation assessments measuring the impact of its technology on customer productivity and efficiency. Results show an estimated cost savings for customers worldwide at more than $ 1.6 billion. Increased efficiencies in contact center implementations resulted in an estimated average productivity gain of 19 percent. Customer back-office process improvement projects resulted in an increase in productivity estimated at 29 percent. Estimates of the impact of OpenSpan technology deployments are customer-validated and are based on formal process improvement assessments conducted by OpenSpan?s Six Sigma process consultants.

OpenSpan also owes much of its success to the strong support of its business partners, who represented just under one-third of total revenue in 2011. New reseller relationships, primarily with call center solution providers, helped OpenSpan expand its footprint in seven countries. New partnerships are in place in the U.S., Australia, Germany, India, Spain and the United Arab Emirates. In addition, OpenSpan expanded relationships with business process outsourcers (BPOs) worldwide, leading to the company?s first deployment in China. OpenSpan sells direct, via resellers and through OEM relationships.

OpenSpan, a privately held corporation, is backed by FTV Capital, Globespan Capital Partners, Imlay Investments, Matrix Partners and Sigma Partners. OpenSpan also received new venture funding in 2011 from In-Q-Tel (IQT). IQT identifies, adapts and delivers innovative technology solutions to support the missions of the Central Intelligence Agency and the broader U.S. intelligence community.

About OpenSpan

OpenSpan offers analytics software that captures all desktop activity for current-state operational insights on application events, as well as user workflow information that allows managers to identify and define discrete tasks and processes. Organizations then use OpenSpan?s desktop simplification and automation tool for building and implementing process improvement or complete process automation solutions across enterprise applications. OpenSpan solutions require no changes to IT architecture or mission-critical applications, providing rapid deployment, agile response to changing business needs, and continuous, iterative improvement. OpenSpan customers include Global 500 organizations in financial services, insurance and telecom, among other industries, who report exponential ROI, improved compliance, productivity increases and enhanced customer experiences. The privately held company is based in metro Atlanta. For information, visit http://www.openspan.com.

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JouleX Achieves Major Milestones and Record Revenue Growth for 2011

Atlanta, GA (PRWEB) January 25, 2012

JouleX, a leading innovator in enterprise energy management systems for data centers, distributed office environments, and facilities, today announced that it achieved significant major milestones in 2011, including its seventh consecutive quarter of quarter-over-quarter revenue that grew at more than 40 percent compounded quarterly growth rate. This also marked a 420 percent increase in revenue over 2010. As companies around the world embrace corporate sustainability initiatives, many are recognizing there is a vast amount of energy wasted it their IT infrastructure during unproductive and idle periods of time. In the midst of this trend, JouleX, added more than 80 new customers utilizing its JouleX Energy Manager (JEM) technology this year, bringing its total customer base to more than 150 and total installations to more than 225 globally.

?Seeing things as they could be rather than as they are is the starting point of our innovation, and 2011 was a year that proved that extraordinary demand can be created by the combination of creativity, innovation and quality,? said Tom Noonan, JouleX president and CEO. ?Identifying and reducing energy waste is a growing enterprise problem for our customers. We are fortunate that businesses have demanded a more comprehensive approach to enterprise energy management, well beyond the first generation agent-based PC power management software, making JouleX?s agentless network application approach the preferred solution for comprehensive and scalable enterprise-wide deployments.?

JouleX Energy Manager is the first network-based, agentless energy management system that dynamically measures the energy consumption and utilization of all network-connected devices and systems to provide visibility into power usage across the enterprise and autonomous control policies to help organizations identify and automatically reduce energy waste. Today, JouleX customers are using to technology to reduce energy costs by up to 60 percent.

Significant corporate milestones that have contributed to JouleX?s 2011 success include:

????Secured $ 17 million in expansion capital to finance the accelerating growth of business around the world;
????Opened six new sales and support operations around the world including New York, Washington DC, Cincinnati; Paris; Tokyo and Shanghai;
????Launched products tailored specifically for organizations? primary IT energy domains and a fourth purpose-built for Cisco EnergyWise: the JouleX Energy Manager for PCs; JouleX Energy Manager for Distributed Offices; and the JouleX Energy Manager for Data Centers; JouleX Energy Manager for EnergyWise;
????Signed a global sales, marketing and development agreement with Cisco to provide an energy management system for Cisco EnergyWise;
????Won three industry awards including British Telecom?s Success for the Future Award for Green Economy, Red Herring?s Top 100 CleanTec Award, and was recognized by Gartner as a ?Cool Vendor? in Green IT and Sustainability;
????Expanded customer support operations in Atlanta; Kassel, Germany; and Tokyo to support its growing customer base and multi-national customers;
????Added 80 new customers in 13 countries across five continents representing global brands such as Swisscom, Vodafone, Baxter Healthcare, Deakin University, AmeriPride, AMEC, and University of Maryland, Baltimore County (UMBC);
????JouleX customer, Sparkasse, was awarded a global Green IT award for its implementation of JouleX Energy Manager and reducing energy and carbon emissions across its organization.

Companies such as these are deploying the JEM technology in distributed offices, data centers and facilities to help reduce energy costs by monitoring, analyzing and controlling energy usage of all network-connected devices and systems?without the need for installing client-side agents or hardware meters.

?Because energy has fast become such an expensive operating cost for our university, we wanted to focus on key areas with the biggest potential for energy optimization, such as our IT infrastructure which before acquiring JouleX has not been easily optimized for energy management,? said Jack Suess, vice president of IT and chief information officer for University of Maryland, Baltimore County. ?With JouleX Energy Manager, we can now measure the energy consumption and utilization of our entire IT infrastructure. This type of visibility provides us with powerful insight and intelligence that allow us to enact processes and controls to help drive energy efficiency and reduce costs.?

About JouleX

JouleX is the leading innovator in sustainable energy management systems for the enterprise. Its flagship solution, the JouleX Energy Manager (JEM), provides the Global 2000 and government agencies with the ability to monitor, analyze and control energy usage for all network-connected devices and systems across the enterprise, including in distributed offices, data centers and facilities. Importantly, JEM is the first network-based energy management system that works without the use of software agents, dramatically reducing installation time and removing the maintenance burden associated with similar technologies. JEM decreases energy costs by up to 60 percent while ensuring availability and provides robust reporting that enables compliance with emerging carbon monitoring requirements.

JouleX was founded in 2009 and since has been distinguished with recent awards and accolades including Gartner Cool Vendor in Green IT and Sustainability, GE Ecomagination Award, BT Green Economy Success for Future Award and Clean Tech Media Award. The company is headquartered in Atlanta with worldwide offices located in Tokyo, Shanghai, Paris, Munich, and Kassel, Germany and throughout the United States. For more information, please visit http://www.joulex.net, call (404) 567-4445 or send an email to info@joulex.net.

? 2012 JouleX is a registered trademark of JouleX, Inc. JouleX Energy Manager (JEM) and Load-Adaptive Computing are trademarks of JouleX, Inc. All other brands and product names may be trademarks or registered trademarks of their respective holder.

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